Last updated: 2026-07-26
This Privacy Policy explains how Pokerai API and MelaGTO ("Pokerai", "we", "us") handle information when you use pokerai.bet, our API, and the MelaGTO macOS app.
We collect the information needed to run the service: account and contact information such as your email address; identifiers such as your account ID, API key metadata, and session records; Apple purchase and subscription history such as product ID, transaction status, and entitlement state; support messages you send us; and operational records such as usage counters, security logs, and service error logs.
MelaGTO is designed for local poker study on your Mac. Study files, imported hands, custom trees, and solver outputs stay on your device unless you choose to send information to support or use an online Pokerai API feature.
We use information to provide and secure accounts, authenticate users, deliver app functionality, maintain subscription and lifetime-purchase entitlements, respond to support and privacy requests, prevent abuse, debug and improve reliability, comply with law, and communicate service or account notices. We may also use API key and quota-usage status to send relevant product guidance or plan reminders; each such email includes an unsubscribe link.
MelaGTO subscriptions and lifetime purchases are processed by Apple. We receive purchase and entitlement records needed to unlock features and handle support, but we do not receive your full payment card number or Apple account password.
pokerai.bet may use Cloudflare Web Analytics and basic server logs to understand site reliability and aggregate usage. Login and dashboard pages use cookies or similar storage for authentication. MelaGTO Essential may show in-app promotional messages or ads for MelaGTO or Pokerai products; we do not use those ads to track you across other companies' apps or websites.
We share information only as needed with service providers that help operate the service, such as hosting, email delivery, analytics, customer support, and Apple for App Store purchases; when required by law or to protect users and the service; or in connection with a business transfer. We do not sell personal information.
We keep information for as long as needed to provide the service, maintain purchase records, resolve support issues, meet security and accounting requirements, and comply with law. We use technical and organizational safeguards designed to protect information, but no online service can guarantee perfect security.
You can unsubscribe from product-guidance and plan-reminder emails using the link in each message; login codes, billing messages, and necessary service notices are unaffected. You can also contact us to request access, correction, deletion, or help with privacy questions. Some records, such as purchase, security, fraud-prevention, or accounting records, may need to be retained where required. Send privacy requests to privacy@pokerai.bet or use the Contact page.